We want our customers to be completely satisfied with their purchase.
Products can be returned or exchanged if they are damaged, defective, or the wrong product was delivered.
If any leather product develops a manufacturing or quality-related problem within 3 months of purchase, we will replace the product with a new one.
The product must be unused or in reasonable condition, except where the issue is caused by a manufacturing defect.
Customers must contact us within the applicable return or replacement period and provide proof of purchase.
Refunds, where applicable, will be processed according to our refund terms and may exclude delivery charges.
Damage caused by improper use, accidents, water exposure, or normal wear and tear may not be eligible for replacement.
We reserve the right to inspect the product before approving a return, refund, or replacement.